(Note: A properly formatted Word document that a client would receive will obviously look prettier.)

JARED R. BRIGGS

BRIGGS.JARED@GMAIL.COM
• CARLSBAD, CA 92008 • 760-XXX-XXXX

SUMMARY

Business manager seeking to lead a team, build highly effective business relationships, execute a corporate plan, and contribute to an organization’s overall growth and profitability.

EXPERIENCE

2007–2010  CVS Pharmacy, Carlsbad, CA

District Store Manager

• Accountable for the profitability, training, hiring and continual growth of 16 CVS stores and 350 employees
• Increased scripts and front sales over LY every year.Achieved YTD customer service scores at or above targets all 3 years
• Implemented a customer service focus program for the 175 store region
• Improved the regions stores with the lowest customer service scores 5 straight years
• Maintained a high employee retention rate each year
• Attained the highest score in the region on the company’s 2009 “Engagement Employee Survey”
• Earned a ______ Award for having the highest pharmacy CSI results
• Created an employee up-selling policy to help drive sales
• Reached inventory shrinkage goals in 2008 and 2010
• Managed 250 employees throughout the state of California
• Implemented training course for new recruits — speeding profitability

2006–2007  CVS Pharmacy, Carlsbad, CA

Regional Trainer

• Responsible for the training of CVS’s acquisition of Osco Sav-on Drug Stores on the West Coast
• Oversaw 11 districts and 210 stores
• Accountable for the training of the front store staff, pharmacy POS systems and work flow
• Supervised 28 trainers who I placed into stores and conducted follow-up interviews with upon completion of the project
• Completed CVS deadlines of training which resulted in coming in at or under budget
• Strong coordinating skills and scheduling of training projects

1998-2006  CVS Pharmacy, Carlsbad, CA

Store Manager

• Answerable for the profitability, training, hiring and continual growth of a store
• Managed 7 different stores ranging from low volume to 24-hour high volume
• Selected for the “Emerging Leaders Program” (DM training) due to my success, dedication and leadership
• Highly skilled in motivating, engaging and educating store staff on the industry in order to gain results
• Accomplished at driving sales through the use of corporate reporting

1994-1998  CVS Pharmacy/Revco, Dayton, OH

Corporate Field Merchandiser

• Accountable for the set-up and remodel of new and relocated CVS/Revco stores
• Exceptional organizational skills utilized to meet deadlines and budgets on projects
• Outstanding communication abilities with all DSD vendors to ensure product set-up
• Assisted with designing planograms and seasonal sets for Corporate

EDUCATION

1994 Wright State University, Dayton, OH

• B.A., Sociology
• Member of LaCrosse team

SOFTWARE

Word, Excel, Powerpoint, Access, Outlook